Bet365 IT Terms & Conditions – Know Before You Use the Platform

1. General Terms

These terms and conditions form a legally binding agreement between you and Bet365 IT. By accessing the platform through the Bet365 IT website, mobile app, or any other channel, you are deemed to have accepted these terms.

Bet365 IT is an online gaming platform built for entertainment. We believe transparency works in everyone's favor — which is why these terms are written to be as clear and straightforward as possible.

• These terms may be updated at any time; users will be notified of any changes.
• The Bengali version is provided for user convenience; the legally binding document is the English version.
• These terms apply to all games, payments, and account activity.

2. Account Registration

To open an account with Bet365 IT, you must meet the following requirements. These conditions are in place to protect both you and the platform.

• You must be at least 18 years old at the time of registration.
• Each person may hold only one account. Multiple accounts sharing the same name, address, device, or payment method are strictly prohibited.
• All information provided during registration must be truthful and accurate. Providing false information may result in account termination.
• Your account login credentials must be kept confidential and must not be shared with anyone.
• Accounts cannot be transferred to another person.

3. KYC & Verification

KYC (Know Your Customer) verification is mandatory for secure transactions on Bet365 IT. This is primarily to prevent fraud and keep your account protected.

• KYC verification must be completed before your first withdrawal.
• Accepted documents: National ID (NID), passport, or driving licence.
• A utility bill or bank statement may be required to verify your address.
• KYC verification is typically completed within 24 hours.
• All KYC information is strictly confidential and used solely for verification purposes.

Bet365 IT may request additional verification documents at any time, particularly for large withdrawal requests.

4. Deposits & Withdrawals

The following rules apply to all financial transactions on Bet365 IT.

• Minimum deposit: ৳500. Maximum deposit limits are determined by your account tier.
• Accepted payment methods: Mobile Pay, Nagad, Rocket, and bank transfer.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals on KYC-verified accounts are typically processed within 5–15 minutes.
• To withdraw from bonus funds, you must meet the specified wagering requirements.
• A withdrawal request may not be cancellable once it is being processed.

5. Betting Rules

Keep the following in mind when betting on Bet365 IT. These rules apply equally to all users.

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• Bet365 IT reserves the right to void bets placed at incorrect odds resulting from a technical error.
• Once a match begins, Live Betting odds update in real time.
• Coordinated betting across multiple accounts on the same event (Syndicate Betting) is prohibited.
• In the event of a system error or disconnection, the outcome of any active bet will be determined according to server logs.
• Bet365 IT reserves the right to set maximum limits on any bet.

6. Bonuses & Promotions

The terms governing bonuses and promotional offers on Bet365 IT are detailed below.

• The welcome bonus is available to new users only, and each person can claim it once.
• Each bonus offer has its own wagering requirements, which are clearly communicated before the bonus is claimed.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the specified conditions are met.
• If Bonus Abuse is detected, the bonus may be voided and the account suspended.
• Bet365 IT may modify or cancel any bonus offer at any time without prior notice.
• Separate terms apply to VIP and Loyalty Programs.

7. Prohibited Activities

The following activities are strictly prohibited on Bet365 IT. If detected, your account may be permanently closed.

• Operating multiple accounts.
• Creating an account using a false identity or inaccurate information.
• Using betting or gaming software or bots.
• Attempting to hack or gain unauthorized access to the platform's security systems.
• Using the platform for money laundering or any unlawful purpose.
• Abusing the bonus system.
• Stealing another user's account credentials or conducting fraudulent activities.

8. Account Closure & Suspension

Bet365 IT reserves the right to suspend or close accounts under the following circumstances.

• Engaging in prohibited activities.
• Providing false information during KYC verification.
• Extended account inactivity (over 12 months).
• At the user's own request.
• At the direction of a regulatory authority.

Upon account closure, any valid balance will be refunded; however, bonus balances may be forfeited. Users may also request account closure at any time.

9. Responsible Gaming

Bet365 IT is committed to responsible gaming. Gaming is meant to be entertainment, and we provide tools to make sure it stays that way.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Cooling-Off Period: The option to temporarily suspend your account for a period of hours or days.
• Reality Check: Periodic reminders of your gaming session duration.

If you feel that gaming is causing problems for you or your family, please contact our support team immediately.

10. Dispute Resolution

For any disputes or complaints, Bet365 IT follows the process outlined below.

• Start by submitting your complaint via live chat or email at support@bet365it.cc.
• Complaints are typically responded to within 48 hours.
• In any dispute regarding game outcomes, server logs will be considered the final and conclusive evidence.
• Payment-related disputes are aimed to be resolved within 5 business days.
• If you are not satisfied with a decision made by Bet365 IT, you may seek assistance from an independent dispute resolution body.

11. Changes & Updates

Bet365 IT reserves the right to update these terms and conditions as needed. Users will be informed of any changes through the following channels.

• The last updated date on this page will be revised accordingly.
• Registered users will be notified by email or SMS of any significant changes.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.